Terms of service

Terms of Service

Effective Date: May 17, 2026

Welcome to GleePick Pvt. Ltd. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/legal guardian supervision.

  • You will provide accurate and complete information when placing orders or creating an account.

  • You will not use our products or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Account Terms

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account credentials

  • Restricting unauthorized access to your account

  • Ensuring that all information provided is accurate and updated

You agree to accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

  • Change product prices without prior notice

  • Modify or discontinue products or services at any time

Payments must be completed using approved payment methods available on our website.

By placing an order, you authorize us and our payment partners to process your payment information securely.

In case of payment failure, suspicious transactions, or pricing errors, we reserve the right to cancel the order.

4. Product Descriptions

We strive to ensure that product descriptions, images, and specifications are accurate and updated.

However, we do not guarantee that:

  • Product descriptions are completely error-free

  • Colors displayed on your device will exactly match the actual product

  • Product availability will always remain accurate

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance and Cancellation

Placing an order on our website does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel orders at our discretion

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraud, unauthorized activity, or resale purposes

If your order is canceled after payment has been processed, the applicable refund will be issued to your original payment method.

6. Shipping and Delivery

We aim to process and dispatch orders within 2 business days.

Estimated delivery timelines are provided for convenience and may vary due to:

  • Courier delays

  • Weather conditions

  • Regional restrictions

  • Operational issues beyond our control

Customers are responsible for providing accurate shipping information.

We are not liable for delays caused by third-party courier services.

7. Returns and Refunds

Our return and refund policy is outlined separately on our website.

Generally:

  • Return requests must be initiated within 3 days.

  • Products must be unused and returned in original packaging

  • Certain items may not be eligible for return due to hygiene, customization, or clearance reasons

Refunds, once approved, are processed within 7 business days to the original payment method.

We reserve the right to reject returns that do not meet our policy requirements.

8. Prohibited Uses

You agree not to use our website or services:

  • For unlawful activities

  • To violate any applicable laws or regulations

  • To distribute malware, spam, or harmful code

  • To interfere with website security or functionality

  • To collect personal information of other users without consent

  • To engage in fraudulent or misleading activities

Violation of these Terms may result in termination of access and legal action.

9. Intellectual Property

All website content including:

  • Logos

  • Images

  • Product listings

  • Graphics

  • Text

  • Website design

are the property of [STORE NAME] or its licensors and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

10. Third-Party Services

Our website may include third-party tools, services, or links.

We are not responsible for:

  • Third-party website content

  • Privacy practices

  • Transactions conducted outside our platform

Use of third-party services is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or revenue

  • Delayed deliveries

  • Service interruptions

  • Errors or inaccuracies on the website

Our total liability for any claim arising from your use of our website or products shall not exceed the amount paid for the relevant order.

12. Indemnification

You agree to indemnify and hold harmless GleePick Pvt. Ltd., its owners, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Violation of any law or third-party rights

13. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bhopal, M.P., India.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately upon posting on this page.

Continued use of the website after updates constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

GleePick Pvt Ltd
Email: contact@gleepick.in

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.