Shipping policy

Shipping Policy

Effective Date: May 17, 2026

Thank you for shopping with GleePick Pvt Ltd. We are committed to delivering your orders safely and as quickly as possible. Please review our shipping policy below for important information regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Orders are processed on business days only, excluding weekends and public holidays.

Please note:

  • Orders placed after business hours may be processed the next business day.

  • During sales, holidays, or high-demand periods, processing times may be slightly delayed.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

  • Cash on Delivery (COD) (if applicable)

Shipping options available for your location will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery timelines are as follows:

  • Metro Cities: 5-6 business days

  • Other Cities/Towns: 6-7 business days

  • Remote Areas: 7-8 business days

Please note that delivery times are estimates and may vary due to factors beyond our control.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location

  • Product weight or size

  • Shipping method selected

Shipping fees will be displayed during checkout before payment.

Examples:

  • Standard Shipping: 80 Rs.

  • Free Shipping on orders above: 600 Rs.

Any applicable taxes or duties will also be shown during checkout where required.

5. Tracking Your Order

Once your order has been shipped, you will receive tracking information via:

  • Email

  • SMS

  • WhatsApp (if applicable)

You can use the provided tracking number to monitor the delivery status through the courier partner’s website.

If you do not receive tracking details within 2 business days, please contact us at contact@gleepick.in.

6. Delivery Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

  • High order volumes

  • Courier disruptions

  • Weather conditions

  • Public holidays

  • Regional restrictions

  • Incorrect shipping details provided by customers

In such situations, we appreciate your patience and understanding.

We are not responsible for delays caused by third-party shipping carriers; however, we will do our best to assist you.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete address details are provided:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Orders may be returned or canceled

Please contact us immediately if you need to update your shipping information after placing an order.

8. Failed Deliveries

If a delivery attempt fails due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery

the package may be returned to us.

In such cases:

  • Re-shipping charges may apply

  • Refunds may be adjusted to account for shipping costs

9. Damaged or Missing Packages

If your package arrives damaged or appears lost in transit, please contact us within 3 days of delivery or expected delivery date.

Please include:

  • Your order number

  • Photos of damaged packaging/products (if applicable)

  • A description of the issue

We will investigate the matter and work toward a suitable resolution.

10. International Shipping (If Applicable)

We currently:

  • DO NOT offer international shipping.

If international shipping is available:

  • Delivery timelines may vary by country

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country

  • We are not responsible for delays caused by customs clearance procedures

Shipping charges for international orders will be displayed during checkout.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

GleePick Pvt Ltd
Email: contact@gleepick.in

Thank you for shopping with GleePick Pvt Ltd. We appreciate your trust and support.